How to fix PDFs lessons not loading

Some students have experienced issues with PDF lessons not displaying correctly.

There are normally one of three solutions to stop this happening:

  • You need to wait 30 seconds for the PDF to load
  • You need to clear the cache on your browser
  • You need to install a PDF reader on your PC/mobile

If the first solution doesn’t work, then clear the cache on your browser, close all windows and start again. This seems to be the most common solution.

To clear the cache, choose your browser below and follow the instructions

If this doesn’t work then it sounds like you need to install Adobe’s PDF viewer. 

You can download the PDF viewer below.

If for some reason you’re still having trouble viewing lessons, then drop us a message on chat and we’ll get back to you ASAP.

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